Globi
Support
Stuck, found a wrong answer, or want to suggest something? Email us. We read everything.
It helps to include your iOS version and what you were doing when it happened.
Common questions
Do I need an account?
No. Lessons, Map Mode and streaks work offline and without signing in. An account is only for backing up progress, syncing between devices and joining the leaderboards.
A question looks wrong.
Geography changes, and we check facts carefully. Email us the question text and we'll check it and fix it in the next update.
How do I delete my account and data?
In the app, open Settings, then Sync Progress, then Delete Account. Deletion is permanent. More detail is in the Privacy Policy.
How do I cancel Globi Pro?
Subscriptions are managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Globi. To avoid being charged, cancel at least 24 hours before the current period (or free trial) ends.
I paid for Pro but it isn't showing.
Use Restore Purchases on the Globi Pro screen in the app, signed in with the same Apple Account you paid with. If that doesn't work, email us.
Can I play Globi Daily on the web?
Yes. Play today's puzzle in any browser. No sign-up needed. Your result stays on your device; the page counts players with a random ID for your browser, never a name or an account.
Is Globi safe for kids?
Globi is rated 4+, has no ads and no third-party tracking in the app.